Safety information
CoParentOS is not an emergency service. If you or your child are in immediate danger, call 000. If communication with a co-parent is unsafe, seek legal or specialist family-violence advice before using shared digital tools.
Export guide
Export from Our Children
Our Children Australia provides export tools through the web dashboard, but exports may come as basic PDF files and attachments may not be included. Start with category exports rather than one large all-history file.
What you can export from Our Children
Communications
- Co-parenting messages
- Message timestamps
- Communication history
Information Bank
- Child information
- Reference records
- Documents or files where included
Email Mailbox
- Child email inbox
- School and doctor communication
- Provider correspondence
Financial Matters
- Shared expense records
- Payment tracking
- Expense categories
- Contribution history
Calendar
- Shared calendar events
- Custody schedules
- School and activity events
How CoParentOS maps each category
Step-by-step export guide
Log in to Our Children
Go to ourchildren.com.au and sign in with your email and password. The export process works from the web dashboard — not the mobile app.
Navigate to Account Settings
Click on your profile icon or name in the top-right corner. Select 'Account Settings' or 'My Account' from the dropdown menu.
Find the Data Export section
Look for the Export page in account settings. Our Children shows category buttons such as Communications, Calendar, Information Bank, Email Mailbox, Financial Matters, and Export All.
Use category exports
Export each section separately. The Export All option can time out on large accounts, and the screen may not provide date-range controls to split a large history.
Download category PDFs
Click each category button and save the generated PDF. These exports may be basic styled PDFs rather than clean spreadsheet or JSON files.
Save files and attachments
Save each PDF to your device. If attachments are not included in the export, download or screenshot important attachments separately so they can be uploaded into your CoParentOS evidence vault.
Upload to CoParentOS
Go to your CoParentOS Dashboard -> Import, select 'Our Children' as your platform, and upload any structured export for preview. For category PDFs, screenshots, missing attachments or broken Export All errors, use Concierge import.
Pro tips
- Use the web dashboard. Our Children's export tool is available through the web interface at ourchildren.com.au, not the mobile app.
- Break up large histories. If an all-history export fails, export each available category separately. Our Children may not offer date-range controls, so category PDFs are the practical fallback.
- Keep attachments separately. If attachments are missing from the PDF export, download or screenshot the important ones before closing the old account.
- Check your email. Some exports are delivered by email rather than direct download. Check spam if you don't see it within 5 minutes.
- Save the error. If the export crashes, keep the error text or screenshot. It helps support and gives us a clear fallback path for a concierge migration.
- Use browser capture where exports fail. If Our Children blocks a full export or leaves out attachments, use the CoParentOS browser capture tool to save reviewable JSON from each logged-in category page.
Got your export?
Preview any structured Our Children export, or use Concierge import for category PDFs, screenshots, missing attachments and broken Export All errors.